We recommend booking 2-4 weeks in advance for best availability. Premium items during peak season (wedding season, holidays) may require earlier booking. For large-scale events, we suggest 4-6 weeks advance notice.

Yes! We provide white-glove delivery, professional setup, and breakdown services. Our experienced team ensures everything is placed exactly as specified. Delivery fees vary based on location and order size.

Cancellations 14+ days before your event receive a full refund. 7-13 days: 50% refund. Less than 7 days: no refund. Rescheduling is always complimentary with 48-hour notice.

Yes, a 50% deposit is required to secure your booking and reserve your items. The remaining balance is due 3 business days before your event date.

We service the greater metropolitan area and surrounding counties within 50 miles. Extended distance delivery is available with additional fees. Contact us for specific location inquiries.

Yes, customer pickup is available at our warehouse by appointment. This option can reduce costs for smaller orders. All items must be returned clean and in original condition.

Normal wear is expected and covered. Significant damage beyond normal use may incur replacement or repair costs. We recommend reviewing our damage policy and considering event insurance for larger rentals.

Absolutely! We offer curated packages for weddings, corporate events, and social celebrations. Event professionals should inquire about our Pro Pricing Program for exclusive discounts up to 30% off.